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Mohammad Nawaz Siddiqui

IT Administrator & Digital Marketing Expert

Welcome to my portfolio! As a Digital Marketing Manager at Upwork, a leading online freelancing platform, I leverage my skills in SEO, AdSense, and digital media to create and execute effective campaigns that increase traffic, engagement, and revenue. With a master’s degree in computer systems networking and telecommunications from Babu Banarasi Das University, I have a strong background in web development, data analysis, and online security. I have over two years of experience in digital marketing, having previously worked as a web developer and SEO analyst at a digital agency that provides web solutions for various clients. I am passionate about learning new technologies, trends, and tools in the digital space, and I enjoy collaborating with my team and other stakeholders to deliver high-quality results that align with the company’s mission, vision, and values. I am a dedicated professional with a strong foundation in IT administration and support, possessing the ability to manage diverse systems across multiple platforms. My technical expertise spans a variety of operating environments, including Windows, Mac, Linux, iOS, and Android. I pride myself on providing exceptional customer support and am adept at troubleshooting complex technical issues while maintaining a focus on user satisfaction. With a proactive approach, I continuously seek opportunities to improve system efficiencies, ensuring seamless operations in a rapidly evolving technology landscape.

Resume

Experience

Digital Marketing Manager

Upwork · Freelance

Jan 2023 - Present

India · Remote

Search Engine Optimization (SEO), Analytical Skills and +3 skills

Information Technology Administrator

Bafleh Jewellery · Full-time

Oct 2022 - Jan 2023 · 4 mos

Dubai, Dubai, United Arab Emirates · On-site

LinkedIn helped me get this job

As a IT Admin employee, I have gained experience in monitoring and maintaining the computer systems and providing technical and customer support for Applications. • Technical Support (Windows, Mac, Linux, iOS and Android based applications and setup) • IT Help desk and Windows server support. • Customer Support.

Active Directory, Windows Server and +2 skills

Application Support Specialist

Datamatics · Full-time

Dec 2020 - Dec 2021 · 1 yr 1 mo

Lucknow, Uttar Pradesh, India · On-site

I have deployed in Reserve Bank of India, Lucknow as a Application Support Engineer, Setting up new users, Desktops and Laptops system Machines. • Train a Bank officer's for a internal EDMS Application for a Paperless Work • Technical Support (Windows, Mac, Linux, iOS and Android based applications and setup) • Configuring Sever 2008, 2008R2, 2012 (build, administer, maintain, troubleshoot) • Configuring MS Exchange Server 2010 • Troubleshooting and configuring VoIP phone systems • Troubleshooting Virtual Server and Virtual Desktop environment (VMware and Citrix VDI) • Troubleshooting IOS and Android software platform for Apple computer support • Setting up video conference, audio bridges • Setting up meeting presentations and laptop presentations • Activate directory configuration, group policy, and password resets. • Install and configure Duo Authentication for users • Permission user security groups and distribution groups • Swap out computers, monitors, laptops, and other hardware peripherals • Maintain and configure Wireless access points, VPN tunnels, remote access connections • Maintain network performance by performing network monitoring and analysis, and performance tuning, troubleshooting, network problems, escalating problems to vendor • Responsible for designing, organizing, modifying, installing, and supporting client’ s computer systems. Designs and installs LANs, WANs, Internet and intranet systems, and network segments • Maintain network servers such as file servers, VPN gateways, intrusion detection systems

Engineering, Technical Support and +1 skill